Freezes at Create shortcut

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Freezes at Create shortcut

The install on Windows 8.1 Pro freezes install at "create shortcut C:\windows\sysnative\pdfpropertyextension_x64.Readme.ink"

 

I have tried disalbing anitvirus.. running in comp modes.. nothing allows install

Posts: 9
Joined: April 17, 2015 - 13:04
Re: Freezes at Create shortcut

I have exactly the same problem.

Posts: 1125
Joined: March 25, 2012 - 01:19
Re: Freezes at Create shortcut

I just released version 1.3.1, please check it out.

Posts: 9
Joined: April 17, 2015 - 13:04
Re: Freezes at Create shortcut

Unfortunately - still the same situation for me :( How can I simply "uninstall" this plugin to check installation of new version on the clean system, because now I try to install it on PC with previous version uninstalled - can this make a difference?

Posts: 1125
Joined: March 25, 2012 - 01:19
Re: Freezes at Create shortcut

New version 1.4.0 should fix setup issues.

If not, please right click over log list and choose "Copy details to clipboard", then paste the log here...

Posts: 9
Joined: April 17, 2015 - 13:04
Re: Freezes at Create shortcut

Unfortunately, installer still freezes for me.

This is the log:

Output folder: C:\WINDOWS\SysWOW64
Installing driver to C:\WINDOWS\SysWOW64
Extract: C:\WINDOWS\system32\PdfPropertyExtension.dll
Registering: C:\WINDOWS\system32\PdfPropertyExtension.dll
Extract: C:\WINDOWS\system32\PdfPropertyExtension_x64.dll
Execute: "C:\WINDOWS\system32\regsvr32.exe" /s "C:\WINDOWS\system32\PdfPropertyExtension_x64.dll"
Extract: PdfPropertyExtension.README.txt
Output folder: C:\WINDOWS\Sysnative
Create shortcut: PdfPropertyExtension_x64.README.lnk
Output folder: C:\WINDOWS\SysWOW64

Posts: 9
Joined: April 17, 2015 - 13:04
Re: Freezes at Create shortcut

Did my log help you to solve the problem?

Posts: 1125
Joined: March 25, 2012 - 01:19
Re: Freezes at Create shortcut

Could you please try the attached setup?
It's the same 1.4.0 version, but with a slightly changed setup and a more detailed log.

Please confirm if the setup now completes and, if not, please post the new log here.

NOTE: attachment removed, see posts below.

Posts: 9
Joined: April 17, 2015 - 13:04
Re: Freezes at Create shortcut

The installer is working very well now! (although it stops for a moment, but then continues and finishes).

This is the log:

Output folder: C:\WINDOWS\SysWOW64
Installing driver to C:\WINDOWS\SysWOW64
Extract: C:\WINDOWS\system32\PdfPropertyExtension.dll
Registering: C:\WINDOWS\system32\PdfPropertyExtension.dll
Extract: C:\WINDOWS\system32\PdfPropertyExtension_x64.dll
Execute: "C:\WINDOWS\system32\regsvr32.exe" /s "C:\WINDOWS\system32\PdfPropertyExtension_x64.dll"
Extract: PdfPropertyExtension.README.txt
Output folder: C:\WINDOWS\Sysnative
Create shortcut: PdfPropertyExtension_x64.README.lnk
Output folder: C:\WINDOWS\SysWOW64
DEBUG: sent broadcast message
DEBUG: wrote version
Created uninstaller: C:\WINDOWS\SysWOW64\PdfPropertyExtension.uninstall.exe
DEBUG: wrote uninstaller
Output folder: C:\WINDOWS\Sysnative
Create shortcut: PdfPropertyExtension_x64.uninstall.exe.lnk
Output folder: C:\WINDOWS\SysWOW64
Completed

After succesfull install I've tried to uninstall it, but I couldn't - now the uninstaller is freezing. After killing the uninstaller process, I no longer had PDF details in Windows Explorer - so I think the extension stopped working, but it has not been uninstalled (and stays on the list of Programs & Features in Windows).

Here is the log for uninstaller:

Unregistering: C:\WINDOWS\system32\PdfPropertyExtension.dll
Delete file: C:\WINDOWS\system32\PdfPropertyExtension.dll
Delete file: C:\WINDOWS\system32\PdfPropertyExtension.README.txt
Output folder: C:\WINDOWS\Sysnative
Delete file: C:\WINDOWS\Sysnative\PdfPropertyExtension_x64.README.lnk
Delete file: C:\WINDOWS\Sysnative\PdfPropertyExtension_x64.uninstall.exe.lnk
Execute: "C:\WINDOWS\system32\regsvr32.exe" /s /u "C:\WINDOWS\system32\PdfPropertyExtension_x64.dll"
Delete file: C:\WINDOWS\system32\PdfPropertyExtension_x64.dll

I would be really grateful if you could fix the issue with uninstaller too.

Posts: 1125
Joined: March 25, 2012 - 01:19
Re: Freezes at Create shortcut

I fixed the installer and forgot the uninstaller... feel so stupid, sorry ;)

The attached file should fix'em all.

Attachments (Only registered users)
PdfPropertyExtension_1.4.0-debug2.zip

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