Unable to install PDF Property Extension

Anonymous user
Unable to install PDF Property Extension

I've been trying to install PDF Property Extension on Windows 7. Progress bar stalls at about 80%. Tried both versions, same result. Any suggestions?

Posts: 1125
Joined: March 25, 2012 - 01:19
Further details needed

I need to know what hangs during setup.
Could you please tell me what's the last line into the setup log?

I suppose explorer.exe process is hanging the setup.
You could try to close it when the setup is freezed, then relaunch it after setup completes (see here for details).

Waiting for your feedback...

Anonymous user
Thanks for your reply.

Thanks for your reply.

The installation hangs up at Extract: PdfPropertyExtension.README.txt.

I also closed explorer as you suggested, but that did not make any difference.

Also, I am not able to cancel or close the set-up (buttons are greyed out). I have to end task from task manager to get out..

Posts: 1125
Joined: March 25, 2012 - 01:19
Need more info

That's the last file to install, so extension libraries shuuld already exist. I need further info:

  • is it a 64 or 32 bit Windows 7?
  • could you please check if file C:\Windows\System32\PdfPropertyExtension*.dll and/or C:\Windows\SysWOW64\PdfPropertyExtension*.dll were installed?
  • do you have any antivirus/antimalware/protection software installed. Maybe this is preventing files to install correctly. Please try to deactivate them.
Anonymous user
Sorry for delay. Have been

Sorry for delay. Have been away.

  • 32 bit
  • C:\Windows\System32\PdfPropertyExtension*.dll is installed  
  • Also discoverred that Readme file is also installed and working
  • My reason for wanting to install property extension was to display .pdf metadata in W7 explorer
  • After more testing it turns out that some .pdf versions allow metadata to be displayed but the later versions do not, so I guess that's it.
  • Thanks for your assistance.
Posts: 1125
Joined: March 25, 2012 - 01:19
> allow metadata to be

> allow metadata to be displayed but the later versions do not, so I guess that's it.

I'm working on it.
PDF 1.5 introduced compressed XREF streams, and it turned out being a lot of work to decode...

Anonymous user
Here is an api trace as the installer hangs (win 8.1)

[CoolSoft]: NOTE: I've trimmed your very long post, saving the whole trace. Thanks.

1    In    DefWindowProcW(0x00000000001014A8,0x00000046,0x0000000000000000,0x000000000018F338)    0x0000000000000000    0x00000000775F28C3    MSCTF.dll + 0x28C3    0x00003C38    0x00001E94    0x00000000    EAX=0x00000000, EBX=0x001014A8, ECX=0x001014A8, EDX=0x00000046, ESI=0x00000046, EDI=0x0018F338, EFL=0x00000293, ESP=0x0018F140, EBP=0x0018F1AC, FS=0x00000053    EAX=0x00000000, EBX=0x001014A8, ECX=0x0F0C1EEB, EDX=0x00000040, ESI=0x00000046, EDI=0x0018F338, EFL=0x00000217, ESP=0x0018F150, EBP=0x0018F1AC, FS=0x00CA0053    -1.#IND    -1.#IND    05:18:53:596:947,0    6    USER32.dll    DefWindowProcW    C:\Windows\SYSTEM32\MSCTF.dll    
2    In    DefWindowProcW(0x00000000001014A8,0x00000047,0x0000000000000000,0x000000000018F338)    0x0000000000000000    0x00000000775F28C3    MSCTF.dll + 0x28C3    0x00003C38    0x00001E94    0x00000000    EAX=0x00000000, EBX=0x001014A8, ECX=0x001014A8, EDX=0x00000047, ESI=0x00000047, EDI=0x0018F338, EFL=0x00000297, ESP=0x0018F140, EBP=0x0018F1A8, FS=0x001F0053    EAX=0x00000000, EBX=0x001014A8, ECX=0x0F0C1EEB, EDX=0x00000080, ESI=0x00000047, EDI=0x0018F338, EFL=0x00000217, ESP=0x0018F150, EBP=0x0018F1A8, FS=0x00100053    -1.#IND    -1.#IND    05:18:53:599:057,5    17    USER32.dll    DefWindowProcW    C:\Windows\SYSTEM32\MSCTF.dll    
3    In    SetWindowPos(0x0000000000000000,0x00000000001F17C6,0x00000000,0x00000000,0x00000000,0x00000000,0x00000013)    0x0000000000000000    0x0000000000405615    PdfPropertyExtension_1.2.0.exe + 0x5615    0x00003C38    0x00001E94    0x00000578    EAX=0x007309F8, EBX=0x00000047, ECX=0x00000110, EDX=0x00000000, ESI=0x004055D9, EDI=0x001F17C6, EFL=0x00000246, ESP=0x0018EF40, EBP=0x00000000, FS=0x00000053    EAX=0x00000000, EBX=0x00000047, ECX=0xF6260000, EDX=0x00000000, ESI=0x004055D9, EDI=0x001F17C6, EFL=0x00000202, ESP=0x0018EF5C, EBP=0x00000000, FS=0x025F0053    -1.#IND    -1.#IND    05:18:53:599:641,6    441    USER32.dll    SetWindowPos    C:\Users\eric\Downloads\PdfPropertyExtension_1.2.0.exe    
4    In    GetSysColor(0x00000013)    0x0000000000000000    0x000000006FB3C315    uxtheme.dll + 0x2C315    0x00003C38    0x00001E94    0x00000578    EAX=0x00C00000, EBX=0x002A5A78, ECX=0x773AF05C, EDX=0x00000000, ESI=0x001F17C6, EDI=0x002A5A9C, EFL=0x00000246, ESP=0x0018EF3C, EBP=0x0018F0D0, FS=0x00180053    EAX=0x00000000, EBX=0x002A5A78, ECX=0x00000013, EDX=0x00000000, ESI=0x001F17C6, EDI=0x002A5A9C, EFL=0x00000297, ESP=0x0018EF40, EBP=0x0018F0D0, FS=0x00180053    -1.#IND    -1.#IND    05:18:53:600:584,4    11    USER32.dll    GetSysColor    C:\Windows\system32\uxtheme.dll    
5    In    GetSystemMetrics(0x0000001F)    0x0000000000000016    0x000000006FB13A53    uxtheme.dll + 0x3A53    0x00003C38    0x00001E94    0x00000578    EAX=0x6E6193F7, EBX=0x6FBD83B8, ECX=0x6FBD83B8, EDX=0x7FFDD000, ESI=0x00000000, EDI=0x00000001, EFL=0x00000246, ESP=0x0018E980, EBP=0x0018EA44, FS=0x00000053    EAX=0x00000016, EBX=0x6FBD83B8, ECX=0x0F0C06AB, EDX=0x00000400, ESI=0x00000000, EDI=0x00000001, EFL=0x00000217, ESP=0x0018E984, EBP=0x0018EA44, FS=0x00000053    -1.#IND    -1.#IND    05:18:53:600:671,1    29    USER32.dll    GetSystemMetrics    C:\Windows\system32\uxtheme.dll    
6    In    GetSystemMetrics(0x0000001F)    0x0000000000000016    0x000000006FB3C396    uxtheme.dll + 0x2C396    0x00003C38    0x00001E94    0x00000578    EAX=0x00000001, EBX=0x002A5A9C, ECX=0x6E7979B3, EDX=0x00000400, ESI=0x00000000, EDI=0x00000001, EFL=0x00000246, ESP=0x0018EA4C, EBP=0x0018EF34, FS=0x00000053    EAX=0x00000016, EBX=0x002A5A9C, ECX=0x0F0C0597, EDX=0x00000400, ESI=0x00000000, EDI=0x00000001, EFL=0x00000217, ESP=0x0018EA50, EBP=0x0018EF34, FS=0x00000053    -1.#IND    -1.#IND    05:18:53:600:796,7    3    USER32.dll    GetSystemMetrics    C:\Windows\system32\uxtheme.dll    
1378    I    Process PdfPropertyExtension_1.2.0.exe 0x3C38 (15416) successfully unhooked                                            05:19:34:966:614,5                   


Anonymous user
Your hard work is appreciated

Your hard work is appreciated. All the best.


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