Page Count Not Working on a Cloud Based Drive

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Posts: 1
Joined: December 2, 2021 - 01:29
Page Count Not Working on a Cloud Based Drive

I am attempting to use PDF Property Extension to get the page count on PDFs stored in Box.com and accessed via Box Drive (Drive essentially maps the cloud directory structure as a network drive).  I can get page counts locally, but they do not work on Box Drive.  Any advice?

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Posts: 1978
Joined: March 25, 2012 - 01:19
Re: Page Count Not Working on a Cloud Based Drive

I don't know how Windows consider the synchronized folder, and if it gives a reacheable local path to it...
I mean, it should have a "real" path, something that starts with C:\..., D:\... or whatever.

If you connect a mobile phone to the PC, you can see its content in Windows Explorer but files are accessed through the mtp:// protocol.
In this case, PDFPropertyExtension can't access file content directly.

Please follow these steps:

  1. right-click on one of the non-working files, choose Properties and read its full path (Location field)
    Is it a path starting with C:\ ?
    If not, what's the path?
  2. copy a file that works to the non working folder, just to be sure that the issue is no file-related
    Does it still not work?